BT Advanced Digital Home Phone with Alexa Built-In Works Only With BT Smart Hub 2

Product Information

I want to share with you some information about a digital home phone available on BT’s Digital Voice service. This particular home phone comes with Alexa built-in 😃 BT’s Digital Voice service is powered via broadband and if the internet goes down, you won't be able to use your phone or Alexa features. Please make sure that you have another way to call for help in an emergency. Does the BT Advanced Digital Home Phone connect to the Smart Hub 2 using DECT or Wi-Fi? If Wi-Fi, does the BT Advanced Digital Home Phone need to connect directly to the Smart Hub 2, or can it be connected via a mesh Wi-Fi system (specifically, Netgear Orbi) that is hardwired to the Smart Hub 2? The reason that I ask is that the telephone is out of DECT range or direct Wi-Fi range of the Smart Hub 2, but is within range of the mesh Wi-Fi. You can only have one active Alexa session at a time. Playing music would be the single active Alexa session. The second handset would not respond to the Alexa button press and it will show a blue circle next to it to show Alexa is active on the other handset. The second handset will be able to make calls using BT as usual.

Alexa is the main draw here, but BT has also detailed other features that will be present in the Advanced Digital Home Phone. GHz status: Off Ethernet: 23 Wireless 2.4 GHZ: 0 5 GHz: 0 USB: 0 Wizards FAQs User guide Status: On Brightness: 100% Schedule: Off The Advanced Digital Home Phone with Alexa built-in is a real game-changer for your home. Available only on Digital Voice our new home phone service. Giving you a future-ready connection at home that makes keeping in touch with loved ones even better.When using Alexa on your BT Advanced Digital Home Phone handset, you'll need to use a Voice command. You can either ask Alexa to call someone by name or ask Alexa to dial a specific phone number (e.g. Call Mum, or call "020 1234567"). The Advanced Digital Home Phone with Alexa built-in offers Digital Voice customers great features with crystal clear HD calling To try out Alexa, press the Alexa button, wait for the Alexa listening screen and ask a question such as “How’s the weather today?”.

However, while Alexa is able to connect to smart devices around the house, it is not a surveillance tool, and its implementation into BT's Advanced Digital Home Phone is entirely at the user's discretion.If you are on a call, you can also change the volume, by pressing the navigation button up or down. We've just been moved from Fibre Voice Access (FVA) to Digital Voice. The move went very smoothly. On the switch over day, I disconnected the phone cable from the Optical Network Terminal (ONT) and reconnected it to the Smart Hub 2. Digital Voice enables exciting new features such as crystal-clear HD calling, which provides incredible sound quality on a home phone – it’s almost as if the person they’re speaking to is in the same room. Digital Voice also comes with a helpful Call Diversion feature, so if a customer is heading out, they can simply divert calls to a mobile and never miss an important conversation.

The handset works with BT’s Digital Voice home phone service which can be connected to their Smart Hub 2 router. Digital Voice forms part of BT’s plan to run all landline calls over broadband by 2025. Digital Voice also comes with our Call Diversion Feature too. If you’re heading out, you can simply divert calls to your mobile and never miss an important conversation. The new Advanced Digital Home Phone with Alexa built-in features a 2,0-inch colour screen and other accessibility features including ringer volume boost and large text as well as a hands-free speaker. We currently have a BT Premium Phone. I see that BT is offering a free BT Digital Voice Adapter or a BT Advanced Digital Home Phone with Alexa built-in.

Yes. Your phone is set to ring at volume 3 by default but you can change that and the ringtone it plays. The new phone is another step towards BT’s existing plan of having all of its landline calls run through broadband by 2025. The handsets achieve this by connecting to a user’s BT Smart Hub 2, which in turn allows Alexa to operate. What other features does BT’s new phone have? During these extraordinary times, a phone call from a friend or family member can make your day, and with our Advanced Digital Home Phone with Alexa built-in, customers can enjoy clearer calls – as well as the convenience and great range of features that Alexa provides.” If you didn't choose to set up Alexa when you set up your new handset for the first time, press the Alexa button and follow the on-screen steps. You’ll need a device with internet access like a smartphone or tablet to set up Alexa.

BT’s new Advanced Digital Home Phone with Alexa built-in combines ease-of-use with the convenience and great range of features that Alexa provides No, you should not use the Alexa service for dialling the emergency services and if there is a power cut or a problem with your Broadband please make sure that you have another way to call for help in an emergency. It’s not just about the handset features. Digital Voice also gives you crystal clear HD calling. This means incredible sound quality on your home phone – almost as if the person you’re speaking to is in the room with you. The Advanced Digital Home Phone with Alexa built-in offers Digital Voice customers great features with crystal clear HD calling. To use these handsets you'll need to have moved over to the BT Digital voice phone service or they won't work. Alexa's integration with the Advanced Digital Home Phone might be giving customers something to think about before deciding to go ahead with the upgrade, as the freedom Alexa is being allowed here could be a point of concern for some customers.

Frequently asked questions

The product uses DECT Technology, therefore, each handset has a range of up to 50m indoors/300m outdoors from the base station (in ideal conditions).